Refund policy

Dear customer,

We want you to be completely satisfied with your purchase. If, for any reason, you are not entirely pleased, you can take advantage of our simple return and refund policy. Here are the key points:

*You have 14 days to return an item from the date you received it.
*We offer free returns because your convenience is our priority.
*Please note that we do not accept returns for used scented candles and items with visible damage.

To initiate a return, we kindly request you to first send an email to us at cloudyplaceshop@gmail.com.

If you have any questions about our return and refund policy, please do not hesitate to contact us. We are happy to assist you.

Best regards, CloudyPlace